When an incorrect form is submitted, approvers can reject the incorrect form. By rejecting it, the form will be cancelled, so that the submitter is notified and can easily resubmit the correct form.
Applicable Roles
- HR Admin
- HR Team
Pre-requisite(s)
Form Management: Process Form Set-up & Creation, Process Forms: Approvers
Step-by-Step Instructions
To grant permission to approvers to be able to cancel incorrect forms:
Navigate to: Process Forms / Form Management
- Select the form by clicking on the magnifying glass
- Click the Approvers tab
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If the Approver Type is already configured, click the pencil icon to edit; if you are adding a new approver, click New Form Approver
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In the Form Approver Management pop-up, check the box: Allow this Approver to [Cancel] the Submission
- If adding a new approver - ensure that the Start and End Approval Levels are filled in
- Ensure the number is correct for Email Expires in Days
- Click Save
- Click the Email Rules tab
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Click the pencil icon to the left of the Employee / Candidate
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In the Form Email Rule Management pop-up
- Check the box, Email on Cancel
- Select the Notification Category and the Cancel Notification, Notification Template from the dropdowns
- Click Save